Tanari Support & FAQ

Frequently Asked Questions

Getting Started

Security and Ownership

Features and Functionality

Technology

For Businesses & Developers

Support

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What is Tanari

Tanari is the first self-owned Bitcoin financial platform where you can store, send, receive, and soon lend, borrow, and earn with your BTC. Built on Citrea, Tanari gives you everything Bitcoin finance should offer, while you stay in full control.

Getting Started

Is Tanari easy to use, even if I'm not technical?

Absolutely! Ease of use is a core focus. We use familiar login methods like Face ID or Fingerprint instead of complex seed phrases. The UI is designed to be intuitive, making managing your Bitcoin feel straightforward, much like modern banking apps, but with the added benefit of self-ownership.

Getting Started

How do I get started?

If you believe Bitcoin should be easy to use we're building this for you. If you've been waiting for something better than custodians, complex protocols, and patchwork apps, this is it. And if you've ever felt like Bitcoin wasn't built for people like you... it is now.

Join the waitlist to get early access
Follow @tanaribtc on X for updates, behind-the-scenes, and more

Getting Started

What does “self-owned” actually mean?

It means no one controls your assets except you. There are no middlemen, no platforms holding your funds, and no need to ask permission. With Tanari, you get powerful financial tools while staying in full control of your Bitcoin.

Security and Ownership

Is Tanari secure? How do you protect my Bitcoin?

Security is paramount. Tanari is self-custodial (self-owned), meaning only you have control over your private keys and your Bitcoin. We leverage advanced security features like:

Passkeys: Your keys are protected by your device's secure hardware (like the Secure Enclave on iPhones) and accessed via your biometrics (Face ID/Fingerprint). This avoids the risks of writing down or losing seed phrases.
Bitcoin Layer 2 (Citrea): Transactions happen on a most secure layer built on top of Bitcoin, inheriting Bitcoin's own security for transaction settlement. Something no other L2 on Bitcoin offers.
No Centralized Custody: Tanari never holds your funds, eliminating the risk associated with trusting exchanges or third parties.

Security and Ownership

What happens if I lose my phone? Can I recover my Bitcoin?

Yes, recovery options are built-in, leveraging the secure cloud backups associated with your Passkeys (like iCloud Keychain or Google Password Manager) and potentially other secure recovery methods we'll offer. The key is that recovery is managed through secure mechanisms you control, not by Tanari holding your keys or seed phrase.

Security and Ownership

Is Tanari open-source?

We want to push open-source as much as possible, while still building a sustainable, profitable company. We’re working toward open-sourcing key components of the stack over time, and we’re committed to building in the open wherever it makes sense.

Security and Ownership

What can I do with Tanari?

Initially, you will be able to securely store, send, and receive Bitcoin. Our vision is to quickly expand this to include:

Easy purchasing and selling of Bitcoin (Fiat on/off ramps).
Earning interest on your Bitcoin through integrated protocols.
Borrowing against your Bitcoin.
Accessing Bitcoin-backed stablecoins.
Seamless Bitcoin payments.

..all within the single app.

Features and Functionality

Where can I send and receive Bitcoin using Tanari?

You’ll be able to send and receive BTC from:

Other Tanari users (via Citrea)
Any on-chain Bitcoin address
Lightning wallets and invoices

Features and Functionality

How are payments handled? Is it fast and cheap?

Tanari utilizes Citrea, a Bitcoin rollup solution. This means transactions are confirmed much faster and cost significantly less than traditional Bitcoin transactions, while still being secured by the main Bitcoin network.

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Features and Functionality

Will you ever support other cryptocurrencies?

Tanari is all about Bitcoin, and that will always be our focus. But we know flexibility matters, so in the future, we plan to support some form of stablecoins to give users more options. That said, altcoins? Not happening. We’re not here for the altcoin casino.

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Features and Functionality

Will Tanari charge fees?

We aim to keep core features affordable. Some services-like bridging, Lightning routing, or advanced tools-may include small fees to keep the platform sustainable.

You’ll always know what you’re paying. Every cost will be clearly shown in the app before you take action, so there are no hidden fees.

Features and Functionality

What is Citrea / Layer 2? Why does it matter?

Citrea is a Bitcoin-native Layer 2 rollup that enables Tanari to offer fast payments, stablecoins, smart contracts, and low fees, all while staying anchored to Bitcoin. Thanks to this technology, we can bring modern financial tools to Bitcoin without compromising on its security or principles.

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Technology

Will businesses be able to use Tanari to accept Bitcoin?

Yes. After launch, Tanari will support merchant payments via QR codes, Lightning, and Citrea.
More tools and integrations will follow.

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For Businesses & Developers

Will Tanari offer an SDK for developers?

Yes. A full SDK is on our roadmap, enabling apps, merchants, and even AI agents to plug into Bitcoin finance via Tanari.

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For Businesses & Developers

Where can I get help or ask questions?

We’ve got you covered:

Email: info@tanari.io
Discord
In-app support (coming soon)

Until then, join the waitlist and follow us on X for updates.

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